TERMS

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at lashlabplus@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at lashlabplus@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

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Contact US

SALON HOURS

Monday 11:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed

Eye Lashes: “LASHADE”

Lash Extensions: Top

Lash Extensions: Bottom

Lashes O’Natural

Eye Brows: “BOSSY BROWS”

Hair: “CZELEBS”

Hair Extensions: Weave (Braid+Sew)

Crochet

Fusion

Other install options:

Wigs: LACE(SEW IN)

Lace (Sew in)

Lace (Bond in)

Custom

Hair: “O’NATURAL”

Nails: “NAILED IT”

Gel – Overlay Nail Extensions

Gel – Overlay “O’NATURAL”

Pampering

Includes regular polish, add Gel polish for $10

Waxing: “WELL WAXED”

Face

Arms

Legs

Body

Make Up: “FANCY FACE”

1) what are lash extensions?
Semi Permanent lashes that are applied with lash adhesive to a single natural lash one at a time. 

2) How long do lash extensions stay on once applied?
If maintained correctly lash extensions should last you a minimum of 2weeks.

3) How should I prepare for a lash extensions appointment?
Prior to your lash extensions appointment you should
be free of eye makeup or excess products such as moisturizers around the eye area.

4) Can I wear mascara with lash extensions?
It’s not recommended that mascara is worn while wearing lash extensions as it will loosen the bond of the extensions.Also it defeats the purpose of the lash extensions.

5) Do lash extensions hurt?
The process of lash extensions installation does not hurt if applied correctly. While wearing the lash extensions should also be painless.

6) Are the make up cosmetics animal tested?
No our cosmetics are not tested on animals.

7) Are the make up cosmetics vegan?
While the ingredients may contain some vegan products, no they are not vegan certified.

8) Are the make up cosmetics halal?
Yes the make up cosmetics are halal certified.

9) Are the make up cosmetics manufactured in Canada?
Yes the make up cosmetics are manufactured in Canada.

10) Are the make up cosmetics gluten free?
No the make up cosmetics are not gluten free.

11) How long can I wear a lace wig?
Typically a lace wig should not worn for longer than 5-7 days. More specifically if it has been glued.

12) Do loose your hair line with a lace front wig?
If the lace wig has been glued to your hair line it is possible that it could weaken your hairline.

13) Can lace wigs be washed and reused?
Yes it is recommended that you wash your lace front wig to maintain the longevity of the hair. Yes a lace wig can be reused several times.